Kimberly Urbanski

Kimberly Urbanski has extensive experience in IT project management, service desk support management, and technical support in various organizations. Kimberly worked as an IT Project Manager at S2 Analytical Solutions, LLC and as a Service Desk Support Manager at General Dynamics Mission Systems, Booz Allen Hamilton, and the US Army. At DISA, they served as a Windows Desktop Support Supervisor. Kimberly managed teams, ensured adherence to policies and procedures, provided technical support, and resolved complex issues for customers. Kimberly conducted risk assessments and coordinated training for their team members, maintained network devices and client workstations, and provided customer support for over 6,500 users.

Kimberly Urbanski attended the University of Maryland from 1990 to 2012 and obtained an Associate of Arts (A.A.) degree in General Studies. In addition, they obtained several certifications including CompTIA Project+, ITIL v3 Foundation Examination, ITIL Practitioner Examination, Microsoft Certified Professional, CompTIA Advanced Security Practitioner CE, and Security + CE. The certifications were obtained between 2006 and 2019 from various institutions such as CompTIA and Microsoft.