Mike Smith is an experienced professional who has held various roles in customer success, product management, and technical support at companies such as impact.com, SaaSquatch, VidCruiter, Assent Compliance Inc, Solace, Blueprint Software Systems, Kinaxis, IBM, Cognos. With a background in managing client relationships, defining organizational goals, and leading high-performing teams, Mike has a strong track record of achieving business objectives and driving customer satisfaction. Their experience spans across industries and levels of product deployment, showcasing their versatile skill set and strategic approach to customer success.
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