Abung A.

Abung A. has a diverse work experience spanning several companies and roles. They started as an Instructor at UNITeS CISCO Networking Academy in 2015, where they trained students and managed IT systems. From 2016 to 2019, they worked at Ishie Microfinance Bank Limited as the Lead in IT Support & Compliance, where they monitored and maintained servers and resolved technical issues. In 2019, they joined High-Tech Data Systems as an Information Technology Support Officer for a short period. They then moved on to Heritage Bank Plc, where they held two positions: IT Service Desk Analyst from 2019 to 2021 and Application Support Engineer (E-Channels & Collections) from 2021 to 2022. During these roles, they provided support for various banking applications and resolved IT requests/incidents. Their next role was at Interswitch Group as a Core Operations Support Engineer from 2022 to 2022, where they monitored back-office processes and ensured optimal uptime. Their most recent position is as an Application Support Engineer at Sabi since 2022.

Abung A. completed a Bachelor of Science (BS) degree in Economics from Houdegbe North American University Benin, which was attended from 2010 to 2013. In addition to the degree, Abung A. has obtained several certifications in various fields. These certifications include the Jira Service Management Fundamentals Badge from Atlassian, obtained in April 2023, the Career Essentials in System Administration by Microsoft and LinkedIn, obtained in October 2022, the Lean Six Sigma Yellow Belt (ICYB) from GoLeanSixSigma.com, obtained in March 2022, the Oracle Cloud Infrastructure Foundations 2021 Certified Associate from Oracle, obtained in January 2022, the Certificate of Completion - Microsoft SCCM from Udemy, obtained in July 2021, the Professional Conduct and Ethics Certification from The Chartered Institute of Bankers of Nigeria - CIBN, obtained in December 2020, the Introduction to Cybersecurity from Cisco Networking Academy, obtained in July 2020, the Python for Data Science from IBM, obtained in May 2020, the Accounting Fundamentals and Excel Crash Course from Corporate Finance Institute® (CFI), obtained in April 2020, the ITIL®v4 Foundation Certificate in IT Service Management from PeopleCert, obtained in December 2019, the Certificate of Course Completion IT Essentials from Cisco Networking Academy, obtained in July 2015, and the NSE 1 and NSE 2 Network Security Associate certifications from Fortinet, obtained in September 2020.