Okoro Anthony Chisom, AICA

Okoro Anthony Chisom, AICA has a diverse range of work experience. Most recently, they worked as a Business Development Associate (Agency Banking) at Sabi, where they achieved an 87% success rate in growing the agency banking network. Okoro was responsible for collating and maintaining client information in the CRM database, as well as developing and implementing sales strategies and client service and retention plans. Prior to that, they worked as an Agent Support Officer (Agency Banking) at Sabi, where they provided technical support and ensured optimal performance of all agents activated in the agency banking network.

Okoro also has experience as a Customer Support Associate (Volunteer) at SkilledUp Life by Techcelerate, where they worked closely with the CEO and customer support team. Okoro served as the head of the support team and handled chat-bot and email questions from potential customers and volunteers.

Earlier in their career, Okoro worked as a Customer Support Officer at Taluzi Nigeria Limited, where they managed a wide variety of customer service and administrative tasks. Okoro collaborated with multiple departments and associates to provide exceptional customer service to both external and internal clients. Okoro also completed supporting paperwork and data entry as required.

Prior to that, Okoro worked as a Customer Service Representative at Diamond Bank Plc, where they maintained customer ownership and satisfaction by building rapport and providing exceptional customer service. Okoro delivered presentations and demonstrated products to customers and tracked sales data to meet sales goals.

Okoro's work experience also includes a role as a Loan Recovery Officer at Acious Finance and Investment Services Limited, where they maintained loan portfolios and formulated recovery plans for written-off loans. Okoro assessed the recovery likelihood of clients and categorized them as low, medium, or high risk.

Additionally, Okoro served as an Administrative Assistant during their time with the National Youth Service Corps.

Overall, Okoro Anthony Chisom, AICA has a strong background in business development, agency banking, customer support, and administrative roles.

Okoro Anthony Chisom, AICA has an education history that includes various degrees and certifications.

From 2010 to 2015, Okoro Anthony Chisom attended Caritas University and obtained a B.Sc in Banking and Finance.

In 2020, Okoro Anthony Chisom enrolled at Unicaf and completed a Master of Business Administration (MBA) degree in Management in 2022.

In the same year, 2022, Okoro Anthony Chisom also earned a certification in Digital Marketing and Content Creation from GOMYCODE.

Currently, Okoro Anthony Chisom is pursuing a Master's degree in Marketing from Lagos State University, starting in 2022 and expected to be completed in 2023.

In addition to their educational degrees, Okoro Anthony Chisom has obtained several certifications. These include Dynamics365 Sales and Services from Dynamics 365 Pulse, a Jobberman Financial Literacy Course, a Graduate Internship in International Development from Dataville Research LLC, Product Management from Side Hustle, the 2022 Annual Ethics & Compliance Certification Programme from The Chartered Institute of Bankers of Nigeria - CIBN, Data Classification and Breach Prevention from Sabi, Digital Marketing and Content Creation from GOMYCODE, Sustainability Leadership Programme from United People Global, Security Awareness Foundations from KnowBe4, Customer Relationship Management (CRM) from Side Hustle, and more.

It is evident that Okoro Anthony Chisom, AICA has pursued continuous learning and professional development through their educational degrees and the acquisition of various certifications.