Kaitlyn Drew

Kaitlyn oversees the Client Experience team at S&R and as such, is responsible for ensuring that the hundreds of S&R’s digital visual management system client questions and concerns are met with speedy responses, that good ideas are vetted for improvement and applied to Safe & Reliable’s products, and that communications with clients are clear and concise. Kaitlyn develops and maintains close and productive relationships with our clients, acting as one of Safe & Reliable’s most important ambassadors. Kaitlyn’s studies in Communications and Political Science at Palm Beach Atlantic enhance her expertise in ensuring that S&R clients feel supported and cared for as they engage with our various products. She is passionate about her work, having grown up in a household with a sibling who required repeated childhood hospitalizations, she knows all too well how wonderful, yet complex and at times fragile, healthcare delivery can be. One of Kaitlyn’s parents was an ICU nurse, and the other a medical doctor, so she also knows how important it is for healthcare providers to feel supported by their organizations. Kaitlyn often talks about how honored she is to help those whose life’s work is to help others.