Tina Underwood

Tina Underwood is a seasoned professional with extensive experience in customer communications and marketing analytics. Currently serving as a Senior Customer Communications Analyst at Safelite AutoGlass since February 2020, Tina focuses on optimizing customer experience through various communication channels and analyzes campaign performance to drive strategic improvements. Previously, at Alliance Data, Tina held multiple roles including Senior Specialist in Marketing Communications, where Tina spearheaded digital campaigns and process innovations. With a Bachelor of Science in Communication from Ohio University, Tina has also held positions in admissions, financial services, and marketing, demonstrating a diverse skill set in customer service, campaign management, and data analysis.