K S Swayam Prakash

Customer Success Consultant at MTAP Technologies

Kavuri Sai Swayam Prakash has a diverse work experience spanning various industries. They began their career as a Chemical Engineering Intern at Aurobindo Pharma in 2016. Following that, they worked as a Research Project Trainee at ITC Life Sciences and Technology Centre from June 2016 to March 2017. In 2018, Kavuri joined OMICS International Conference as a Program Coordinator for a period of eight months.

In 2019, Kavuri transitioned to the role of an Operations Representative at Concentrix, where they worked until March 2020. They then joined DusMinute as an Operations Intern for a brief period in June and July 2020. Subsequently, Kavuri joined Alorica as a Senior Operations Associate in August 2020 and remained with the company until September 2022.

From September 2022 to January 2023, Kavuri served as the Manager of Customer Success at Postcard: Foods of India, a brand of Wingreens World. Their responsibilities included maintaining customer satisfaction and developing customer service initiatives.

Currently, Kavuri is working as a Customer Success Consultant at MTAP Technologies, starting in January 2023. In this role, they play a crucial role in ensuring client satisfaction by resolving service issues, providing training and mentoring team members, and conducting user training sessions.

Kavuri Sai Swayam Prakash completed their Bachelor of Technology (B.Tech.) in Chemical Engineering from Vignan's University, spanning from 2012 to 2016. Prior to that, they pursued their Intermediate education at Narayana Junior College from the years 2010 to 2012. Most recently, from 2017 to 2019, they acquired their Masters in Management Studies specializing in Operations & Systems from the ICFAI Foundation for Higher Education in Hyderabad.

Links

Previous companies

Concentrix logo
DusMinute logo
Alorica logo

Org chart