Margherita Battistella

Margherita Battistella is a seasoned professional in customer care operations, currently serving as the Customer Care Operations Senior Manager at Safilo since April 2016. With a strong focus on delivering exceptional service through an omnichannel approach, Margherita has held various leadership positions within Safilo, overseeing customer service operations across diverse regions and key accounts. Prior to Safilo, Margherita led customer service initiatives at Hyundai Motor Company Italy and gained experience in customer satisfaction systems at BMW Italia SpA. Educational qualifications include a Master's degree in Digital Sales & Marketing from CUOA Business School and advanced degrees in Marketing Management and Economics from Università Bocconi.