Frank Ciszek

Frank Ciszek is an experienced Quality Assurance Manager at SAIC, specializing in the SDDC Integrated Booking System, with a focus on delivering high-quality software through Agile and CMMI-DEV methodologies. Before this role, Frank held positions as a Technical Support Team Lead and Training Manager at SAIC, leading diverse teams and managing training initiatives. Prior to SAIC, Frank worked as a Contract Technical Writer at Datacard Corporation, documenting procedures for electro-mechanical machines, and served as a Senior Technical Writer/Team Lead at Midcoast Aviation, where leadership involved developing maintenance manuals for aircraft. Frank's educational background includes a Bachelor of Arts from Eastern Illinois University, an Associate of Science in Aviation Maintenance Technology from the Community College of the Air Force, and an Associate of Applied Science in Computer Network Design & Administration from Southwestern Illinois College. Frank also has a distinguished 20-year career in the United States Air Force, where roles included Command & Control Operations and Aerospace Propulsion Maintenance.