Sophie Hessel

Sophie HESSEL has extensive experience in marketing, client relations, and innovation within the insurance and banking sectors. Currently serving as the Director of Client Direction, Culture, Satisfaction, and Customer Experience at AXA since January 2024, Sophie also holds the position of Director of Innovation, External Relations, and Marketing at Saint-Christophe Assurances since October 2017. In this role, management responsibilities encompass various key areas such as external communication, event planning, digital customer experience, and partnerships. Prior experience includes leadership roles in digital marketing at AXA Banque and business development at Assurland, along with foundational work in product management at Microsoft. Sophie's educational background includes multiple advanced degrees from Université Paris IX Dauphine and IAE Paris, with a focus on mathematics, economics, and marketing.