Skott’s skill at building and leading effective sales teams is based on a deep understanding of members’ needs and wants. He has a proven track record of creating staff training and professional development programs to help staff be the best service providers possible. Skott focuses on education, believing only a knowledgeable employee is equipped to handle the needs of a diverse membership. Before Salal, Skott served as senior manager of Member Solutions at BECU and AVP of corporate communications for Washington Mutual.
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