Courtney O’Riordan

Courtney O. is an experienced Senior Quality Assurance Analyst at AGuyIKnow, overseeing a team of 16 employees and engaging with Australian business clients to ensure high-quality outputs in animations, graphics, and e-Learning modules. Prior experience includes roles as a Customer Specialist at Klook, where customer service expertise was applied to travel inquiries and bookings, and as a Consumer Sales Representative at Telstra, focusing on order processing and complaint resolution. Courtney O. holds an education from Niagara College in Toronto.