Emma Chan is a Strategic Account Manager at Salesforce since October 2022, bringing a wealth of experience from previous roles including Account Director - Global Sales Retail at NCR Corporation from February 2021 to October 2022, and Account Manager at PMC Retail from November 2012 to February 2021, where responsibilities included managing commercial client relationships and collaborating with service delivery specialists. Emma has held positions as Testing Services Delivery Manager and Senior Test Manager, and recently completed a Mini MBA in marketing through the Marketing Week program with Mark Ritson from September to December 2023.