Fidel Mendivil is an experienced professional currently serving as Sub Gerente de Transformacion Digital - Automatización at Salud Digna since June 2023, where responsibilities include leading digital transformation efforts across various channels and enhancing patient care automation. Prior experience includes a significant tenure at Coppel from November 2016 to June 2023 in multiple roles, including Head of Operations and CRM Administration, where contributions included the co-creation of a Digital Services Wallet for e-commerce and overseeing telecommunications projects. Previous roles also encompass functional and procedural auditing, process engineering, and continuous improvement in sectors including construction and security. Fidel Mendivil holds various certifications, including Google Analytics Individual Qualification and Green Belt in Lean Six Sigma, along with a degree from Universidad de Occidente.
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