Azadeh Farahabadi

Azadeh Farahabadi has a work experience in the banking industry. From 2004 to 2011, they worked at Saman Bank as the Head of Direct Marketing, where they participated in recruitment and marketing meetings and sent marketing letters to different groups to attract bank branches. In 2012, they became the Head of Customer Relationship Management, responsible for launching and setting up the customer complaints handling unit and acquiring ISO 10002 certification for complaint handling. In 2017, they transitioned to the role of Head of the Customer Club, where they set up the retail customers club, launched software and a club website, and analyzed customer needs to provide customized products.

Azadeh Farahabadi obtained a Bachelor of Business Administration in Public Administration from Islamic Azad University in the years 1997 to 2001. Azadeh later pursued a Master of Business Administration with a focus in Human Resources Management/Personnel Administration, General from Allameh Tabataba'i University from 2008 to 2011. In addition to their degrees, Azadeh Farahabadi has also obtained a certification in Brand Management: Aligning Business, Brand and Behaviour from the University of London, London Business School in 2024.