Candice Wenger has extensive experience in customer service and training, currently serving as a Senior Customer Success Representative at SambaSafety since November 2018. Responsibilities include preparing training materials, designing programs, and identifying gaps in training content to enhance productivity and safety. Previous roles at SambaSafety, including Customer Care Team Lead and Customer Care Representative, involved maintaining knowledge bases, resolving escalated customer issues, conducting new hire training, and managing project creation. Candice has held various positions in different industries, such as Admissions Assistant at The Suites Rio Vista and Customer Service Representative at Safelite Solutions, demonstrating a consistent focus on customer communication and issue resolution.
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