Matthew Logan

Matthew Logan has a diverse work experience spanning multiple industries. Matthew started their career in 2006 as a Shift Leader at Dunkin Donuts, where they were responsible for training colleagues, monitoring inventory, and leading store meetings. From 2011 to 2017, Matthew worked at Apple in various roles including Mac Genius, Family Room Specialist, and Specialist. In these positions, they provided technical support to customers, educated team members about products, and maintained visual standards in the store. From 2017 to 2019, Matthew worked at Eastern Bank as an Operations Specialist and later as a Commercial Production Specialist, where they maintained check payment accounts, reconciled accounts, and supported production processes. From 2019 to 2022, they worked at Klaviyo as a Sr. Product Expert, providing high-quality product support to customers. Currently, Matthew holds the position of Technical Account Manager at Samsara, starting in 2022.

Matthew Logan obtained a Bachelor of Science (BS) degree in Operations Management from the University of Massachusetts Dartmouth, where they studied from 2010 to 2014. In addition to their degree, they also obtained certifications in Klaviyo Product from Klaviyo in February 2021 and Mac Repair from Apple. However, the specific month and year of obtaining the Mac Repair certification are not provided.