Gerard de Leon

Gerard de Leon is an experienced professional with a diverse background in technical support and team management. Currently serving as a Distance Education Systems Administrator at San Bernardino Community College District since May 2017, Gerard also maintains a role as a Delivery Driver at UPS since March 2014. Prior experience includes managing technical support teams at Stream Global Services, TeleTech Customer Care, and TeleTech, where responsibilities encompassed report generation, scheduling, performance analysis, and process improvement. Gerard's early career includes a customer service role at Convergys Phils. Gerard holds a Bachelor of Science in Information Technology from Benedicto College.