Derwin Brown has a Bachelor of Arts degree in Communications from Woodbury University. Brown has extensive experience in operational risk management, quality assurance, and customer service roles. Brown has worked in various positions at LACERA, Public Storage, and TWA Airlines, gaining expertise in directing quality assurance policies, conducting audits, performing complex calculations, and providing excellent customer service. Currently, at San Francisco Employees' Retirement System, Brown serves as the Operational Risk Management and Quality Assurance Director, leading the organization's risk management and quality assurance efforts. Throughout Brown's career, Derwin has shown dedication to ensuring compliance, developing controls, and providing top-notch service.
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