Ricky Leung

Ricky Leung is an experienced IT professional with a strong background in technical support and project management. Currently serving as an IT Operation Support Administrator III at the San Francisco Environment Department since January 2021, Ricky provides remote support across various platforms including Windows, MacOS, and mobile devices. Previously, Ricky worked with the City & County of San Francisco Police Department, managing user accounts and technical support through Active Directory and ServiceNow. Ricky also has experience as an Information Technology Consultant for major companies such as LinkedIn and Salesforce, leading teams to set up and relocate workstations while delivering exceptional customer service. With a background in project leadership at EMR CPR, Ricky has collaborated directly with clients and management to oversee project budgets. Ricky’s educational credentials include a Full Stack Web Developer Certificate from UC Berkeley Extension and a Bachelor's degree in Business Administration from the University of California, Riverside.