Cecilia le

Cecilia Le is an experienced professional in healthcare management, currently serving as HEDIS Project Manager at Santa Clara Family Health Plan since February 2018. Responsibilities include coordinating annual HEDIS medical record retrieval, implementing evaluation processes for member compliance reports, updating clinical quality metrics, and ensuring data validity with 100% accuracy. Prior to this role, Cecilia held various positions including Sales Representative at Ulta Beauty, Patient Care Coordinator at Medical Hair Transplant & Aesthetics, and Waitress/Hostess at Shogun Japanese Restaurant, where strong customer service and multitasking skills were developed. Cecilia holds a Bachelor's Degree in Biology/Environmental Studies from the University of California, Santa Cruz.