Keagan Mohamed

Keagan Mohamed is an accomplished professional in the insurance sector, currently serving as the Direct Motor Claims Manager at Santam Insurance since January 2018. Responsibilities include managing unit performance, staff development, and client service management. Prior to this role, Keagan held positions as First Line Manager and Claims Desktop Assessor, where expertise in operational management and claims processing was demonstrated. Keagan's experience extends to Telesure Group Services as Team Manager and Claims Specialist, emphasizing operational efficiency, staff coaching, and customer satisfaction. Earlier professional experience includes a role as Customer Service Clerk and Sales Support at Absa, focusing on customer inquiries in retail banking. Keagan's educational background includes attendance at Plumstead High School from 2001 to 2005.