Lizelle Dollie

Lizelle Dollie has over 16 years of experience in the insurance industry, currently serving as the Salvage Document Admin Manager at Santam Insurance since April 2007. In this role, responsibilities include planning and coordinating administrative procedures, managing claims processes, and ensuring high service levels while maintaining productivity and compliance within the team. Previous positions at Santam include Credit Control Team Leader and Credit Controller, where Lizelle contributed to achieving financial targets and managing staff. Prior to Santam, Lizelle held various roles in claims negotiation and customer care, developing skills in negotiation, client relationship management, and team leadership. Lizelle's career began at First National Bank, where foundational administrative expertise was established. Education includes completion of Matric at R W Fick Senior Secondary School.