Adam Rushing has an extensive career in customer service and business operations, currently serving as VP and Director of Customer Service at Santander Consumer USA since June 2012, with previous roles including Assistant Vice President of Business Operations and Customer Experience Manager. In these positions, Rushing has focused on enhancing service quality through collaboration with business leaders and has implemented strategies to improve customer service experiences. Prior to joining Santander, Rushing held management roles in the restaurant industry, including Bar and Kitchen Manager at Austin Avenue and General Manager at Red's Patio Grill, where responsibilities included inventory management, employee training, and financial oversight. Rushing started their career as a Manager and Corporate Trainer at Brinker International, managing front-of-house staff and providing training across multiple locations. Rushing's educational background includes studies at Eastfield College from 1999 to 2001.
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