Sonia Varas

Sonia Varas is an accomplished professional with extensive experience in customer experience, product management, and operations within the telecommunications sector. Currently serving as the Customer Experience Leader at Santo Remedio, LLC since July 2020, Sonia previously held positions including Senior Product Manager at Multiphone Latin America, Inc., where a long-distance software application for the Hispanic market was developed. Sonia also has a strong background in finance and administration from BTS, where roles included Finance & Administration Director and Director of Operations, achieving significant sales growth through strategic partnerships and innovative product offerings. With a solid foundation in customer service management and a focus on effectively reaching Hispanic and Caribbean markets, Sonia holds an MBA from Universidad Politécnica de Madrid and a BBA in Marketing from Universidad de Santiago de Chile, along with a certification in Product Strategy from Northwestern University's Kellogg School of Management.