Will Hernandez

Will Hernandez has over 20 years of work experience in various technical and managerial roles. Will is currently employed at Sapphire Digital, part of Zelis, where they have been serving as the Sr. Client Support Manager since March 2023. In this position, they oversee a client-facing team that collaborates closely with technical teams for site reliability, QA, configuration, engineering/development, data engineering, and cost engines. Prior to this, Will worked at CBS Corporation as the Sr. Manager of Client Services & Support from January 2010 to August 2017. Before that, they held the role of Level II Support - Systems Analyst at Kerry Ingredients from December 2005 to January 2010. Will also has experience as a Technical Services Manager at Computer Alliance from June 2004 to January 2006 and as a Service Center Manager at Comp-U-Max LLC from July 2000 to June 2004.

Will Hernandez attended the Metropolitan Technical Institute from 2000 to 2002. However, no information about the degree pursued or field of study is provided. In addition to their formal education, they obtained a certification in "DevOps Foundations: Site Reliability Engineering" from LinkedIn in August 2022.