Chad McDonald

Chad McDonald possesses extensive experience in IT service delivery and infrastructure management, having served as Manager, IT Service Delivery at Saskatchewan Blue Cross since June 2005. In this role, Chad oversees technical support and maintenance for legacy and modern applications, leads various IT teams, and ensures compliance with defined service level agreements. Previous positions include Team Lead for Technology Solutions and Technology Network Analyst, where Chad provided support, direction, and leadership during project phases while maintaining network infrastructure. Chad's career began as a Junior Network Analyst and Technical Support Specialist, building a solid foundation in network integrity and user support. Additional experience in customer service roles at ASIG and Dryden Air Services Inc. complements Chad’s technical expertise, supported by a diploma in Computer Systems Technology from SIAST.