Dewen Ngai

Dewen Ngai is an experienced professional with a strong background in customer service and client solutions. Currently serving as a Client Solutions Specialist at Satcom Direct since January 2020, Dewen's previous roles include Customer Service Officer in the Premium Service Team at Cathay Pacific Airways from May 2013 to December 2019, and Passenger Service Officer at Hong Kong Airport Services Limited from May 2011 to March 2013. Additionally, Dewen worked as a Guest Relations Officer and Customer Service Assistant at Hong Yip Service Company Limited from December 2008 to April 2011, showcasing a comprehensive skill set in client interaction and support throughout a progressive career in service-oriented positions.