Richard Rabinowitz is a seasoned Field Service Engineer and Technical Support Specialist at Satcom Direct since August 2018, specializing in configuration management for routers, switches, and satellite communication equipment. Expertise includes proactive trend identification and health monitoring of satellite networks, troubleshooting onboard equipment and cockpit avionics, and supporting product managers in planning and design initiatives. Prior experience includes serving as a Network Administrator at Florida High Speed Internet, where Richard maintained a complex network of over three thousand devices and provided support for a Red Hat Enterprise Linux environment, and as a Technical Service Representative at ARRIS, assisting customers with Wifi troubleshooting and device setup. Earlier roles include Technical Support Representative at Sykes Home and Hospital Corpsman in the US Navy.
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