Nicole M.

Nicole M. has a diverse work experience in the field of consumer engagement, customer experience, digital marketing, and social media management. Nicole currently works as a Consumer Engagement Manager at Savant Systems since April 2021. Prior to that, they worked at GE Lighting, a Savant company, as a Customer Experience Associate from September 2018 to April 2021. Nicole also has experience in digital marketing and content management, having worked as a Digital Marketing Manager at Hard Rock Rocksino Northfield Park from October 2017 to September 2018, and as a Digital Content Specialist from October 2015 to October 2017. Nicole started their career at Alternative Press Magazine, where they held various marketing roles including Marketing Manager from August 2014 to August 2015, Social Media Manager from March 2014 to August 2014, Marketing Assistant from June 2011 to March 2014, and Marketing Intern from December 2010 to June 2011. Overall, Nicole has a strong background in consumer engagement, customer experience, digital marketing, and social media management.

Nicole M. earned their Bachelor of Business Administration (BBA) degree in Marketing from Cleveland State University. Nicole attended the university from 2008 to 2011. In addition to their formal education, Nicole has obtained several certifications. Nicole completed the "Creating Positive Conversations with Challenging Customers" certification from LinkedIn in January 2022. Furthermore, they obtained the "Customer Advocacy" and "Serving Customers Using Social Media" certifications from LinkedIn in July 2021.