Mohammed Samiuddin

Mohammed Samiuddin has a diverse work experience in the field of IT support and engineering. Mohammed started their career as an Electronic Support Officer at Knoah Solutions in 2006, where they attended customer inquiries and maintained good rapport with customers. In 2008, they joined HCL Technologies Ltd as a Senior Support Engineer, providing technical support for security products and contributing to the knowledge base. From 2013 to 2017, Mohammed worked as an IT Support Engineer at AL FARAA CONSTRUCTION AND INDUSTRIAL GROUP. During this time, they gained experience in IT support and troubleshooting. In 2017, they moved on to GSS Infotech as a Service Desk Analyst, handling customer issues and providing support. Currently, Mohammed is working as a System Engineer at Savantis Solutions LLC, where they are responsible for system maintenance and optimization.

Mohammed Samiuddin earned a Bachelor of Commerce (BCom) degree in Business/Commerce from Osmania University. Their education took place from 2000 to 2003. Additionally, they obtained certifications in ITIL 2011 Foundation from AXELOS Global Best Practice and ITSM Foundation based on ISO 20000 from EXIN your ICT competence partner. The specific dates of obtaining these certifications are not mentioned.