Michael Grube

Michael Grube is a seasoned professional with extensive experience in direct marketing and technical support. Currently serving as Senior Manager Direct Marketing at SBB CFF FFS since June 2011, Michael has also held the role of Senior Digital Content Editor, focusing on copywriting, editing, and translation for the company's website. Prior roles include Technical Support Analyst at Symantec Corporation and Technical Support Representative II at VeriSign, where responsibilities included customer support for SSL certificate installations across multiple languages. Michael's earlier experience as Authentication Specialist II at SUN STORE SA involved on-site IT support and user management, along with website maintenance and translations. Michael holds a Magister Artium in Political Science and Government from Leipzig University and a Diplôme d'Etudes Françaises from the University of Geneva.