Shivani Raj

Shivani Raj possesses a solid background in customer service and credit card operations, currently serving as an Executive in the escalation team at SBI Card since January 2023. Prior to this role, Shivani Raj worked at IFB Industries Ltd as an Executive starting in January 2020, and previously held the position of Inbound Customer Service Representative. Shivani Raj holds a Master of Business Administration degree in Human Resources from Aravali College of Engineering & Management, completed between 2017 and 2019.