Cathleen Costello

Cathleen Costello currently serves as an Account Manager at SBLI of Massachusetts, where responsibilities include acting as the primary point of contact for broker partners and promoting products at national conferences. With extensive experience at SBLI since February 2006, Cathleen has held roles such as Team Lead, where mentoring new hires and onboarding executives were key functions, and Case Coordinator, providing support to top-tier accounts. Recognized for commitment to customer care as a New Business Representative, Cathleen's professional journey includes prior positions at Omnify Software and Polaroid, primarily in customer service roles that focused on client relations and sales support. Cathleen holds a Bachelor of Arts in Business/Corporate Communications from Assumption University.