Lisa R. is an experienced professional in client success and customer support management, currently serving as Senior Client Success Process and Incident Manager at Scalable Capital since December 2021. Previously, Lisa held roles at air up, where responsibilities included developing and implementing customer support processes as Customer Solutions Manager and Customer Manager. Earlier experiences include work for Landeshauptstadt München as Wahlhelfer, Surf WG Bali as Marketing and Public Relations Manager, and Gorkana in various analytical roles. Lisa's educational background includes a BA (Hons) in Public Relations from the University of the Arts London and a certification as a Social Media Manager from Karriere Tutor.
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