BDR Manager

We're Hiring!

We're looking for brilliant thinkers to join our #Rocketeers. If you've ever wondered what it's like to work in a place where people enjoy their work and where talent is more important than the title, then keep reading.

What is ScalePad?

ScalePad is a market-leading software-as-a-service (SaaS) company with headquarters in Vancouver, Toronto, Montreal and Phoenix, AZ. However, we are proud to say our employee reach is now global so we can best serve our partners all over the world.

Our success is no accident: ScalePad provides MSPs of every size with the knowledge, technology, and community they need to deliver increased client value while navigating the continuously changing terrain of the IT landscape. With a suite of integrated products that automate and standardize MSP’s operations, analyze and uncover new opportunities, and expand value to clients, ScalePad is equipping the MSP adventure.

ScalePad has received awards such as MSP Today’s Product of the Year, G2’s 2024 Fastest Growing Product, and 2024 Best IT Management Product. In 2023, it was named a Best Workplace in Canada by Great Place to Work™. ScalePad is a privately held company serving over 12,000 MSPs across the globe.

You can contribute to our innovation and appreciate how your work is helping take this company to a higher level of operational maturity. More on that here.

Your mission should you choose to accept it.
As the Manager of our Business Development Representative team  at ScalePad, you will spearhead proactive leadership initiatives within a dynamic, fast-paced SaaS landscape. This pivotal role demands both personal achievement of sales objectives and the capability to inspire and guide your team to similar success. Embodying a "lead by example" ethos, you'll serve as both a coach and role model, emphasizing accountability and performance excellence for yourself and your team. 

Your responsibilities will extend beyond sales, encompassing recruitment, continuous training, and regular coaching. Effective communication—both written and verbal—is essential, as is the ability to devise and uphold efficient processes. Acting as the bridge between your department and upper management, your focus will always be on surpassing sales targets in our ever-evolving growth-centric firm. Cultivating and preserving a positive team culture and work environment is paramount.

Responsibilities.

• Achieve and exceed personal and team sales goals, focusing on booking appointments via outbound calls and driving an increase in MRR (Monthly Recurring Revenue).

• Cultivate the sales, product, and industry expertise within the team.

• Strategically identify and nurture prospect opportunities to fuel the sales pipeline.

• Lead, mentor, and continuously develop the outbound sales team.

• Boost the lead generation team's performance through regular team meetings and one-on-one coaching sessions.

• Collaborate with the Management, People & Culture, and Sales Enablement, Sales Operations departments to facilitate onboarding and continuous training.

• Conduct regular performance reviews, ensuring the sales development team consistently meets or surpasses sales targets.

• Oversee and ensure the accuracy and completeness of data in the CRM system. (HubSpot experience preferred).

• Regularly assess, refine, and recommend best practices for the department.

• Monitor and act on KPI reports to ensure consistent target achievement.

• Set and adhere to performance standards for the team and oneself.

• Champion exceptional customer service and professionalism across the entire customer journey.

• Ensure a seamless partner experience, particularly during meeting bookings and while communicating ScalePad's value proposition.

• Drive process improvement initiatives to enhance sales effectiveness, service quality, and talent retention.

• Prioritize a customer-centric approach and instill this ethos within the team.

• Conduct regular training sessions to elevate team skillsets.

• Oversee budget management and daily KPIs, ensuring optimal resource allocation and performance.

• Work closely with the Sales Enablement Training department to guarantee consistent and impactful team training.

Qualifications.

• A minimum of 2 years leading successful teams of BDRs

• A minimum of 5 years of SaaS sales experience

• Demonstrated success in leading and scaling high-performance inbound/outbound BDR teams.

• High level understanding of MSPs, SaaS Sales processes, and IT services landscapes.

• Excellent leadership and team management acumen.

• A consistent track record of achieving sales targets and objectives.

• Superior communication, negotiation, and interpersonal prowess.

• An analytical, data-driven approach with proficiency in deciphering complex data.

• Familiarity with CRM tools like Hubspot and other sales analytics software.

• Flexibility and resilience in adapting to a dynamic scaleup milieu, with a keen sense for driving innovation.

• A genuine enthusiasm for technology paired with an unwavering commitment to partner success.

What You’ll Love Working As A Rocketeer:

• Everyone’s an Owner: Through our Employee Stock Option Plan (ESOP), each team member has a stake in our success. As we scale, your contributions directly shape our future – and you share in the rewards.

• Growth, Longevity and Stability: Benefit from insights and training from our leadership and founder, whose extensive experience in funding and scaling successful software companies creates a stable environment for your long-term career growth. Their proven track record fosters a culture of lasting success.

• Annual Training & Development: Every employee receives an annual budget for professional development, empowering you to advance your skills and career on your terms.

• Hybrid Flexibility: Enjoy a world-class office at our headquarters in downtown Vancouver, Toronto, and Montreal

• Cutting-Edge Gear: Whether in the office or at home, you’ll be set up for success with top-of-the-line hardware.

• Wellness at Work: Our Vancouver office features a fitness facility, outdoor ping-pong tables

• Comprehensive Benefits: We’ve got you covered with an extensive benefits package with 100% medical and dental coverage fully employer-paid, RRSP matching after one year of employment, and even a monthly stipend to help offset the costs of the hybrid experience.

• Flexible Time Off: With our unlimited flex-time policy in addition to all accrued vacation allows you to take the time you need to recharge and thrive.

Dream jobs don’t knock on your door every day.  

ScalePad is not your typical software company. When we hire you, we aren’t just offering you a job, but rather we are committing to investing in both you and your long-term career. You'll help shape how this modern SaaS company operates and make a genuine impact on the future of our people, product, and partners.

We invite all qualified candidates to apply. Please note, you must be eligible to work in Canada to be considered for this role. We thank you for your interest. However, only successful applicants will be contacted.

At ScalePad, we believe in the power of Diversity, Equity, Inclusion, and Belonging (DEIB) to drive innovation, collaboration, and success. We are committed to fostering a workplace where every individual's unique experiences and perspectives are valued, and where employees from all backgrounds can thrive. Our dedication to DEIB is woven into the fabric of our culture, guiding our actions and decisions as we build a stronger and more inclusive future together.

Join us and be part of a team that celebrates differences, embraces fairness, and ensures that everyone has an equal opportunity to contribute and grow. Together, we're creating an environment where diverse voices are not only heard but also amplified, where everyone feels valued, and where we can all achieve our full potential.

Please no recruiters or phone calls.