Mathias Dalmasso has extensive experience in the gaming and technology sectors, primarily with Scientific Games since November 2004, where Mathias serves as the Manager Product Support, focusing on maintaining effective procedures for technical support and ensuring prompt resolution of user issues. Prior to this role, Mathias was the Quality Assurance Manager, responsible for identifying software issues before deployment and evaluating design changes for compliance with project requirements. Mathias's earlier experience includes working as a Field Service Technician at Bally Technologies, providing expertise in the management and operation of various slot machines, and as a Server-Bartender at A.E.C Les Cedres. Mathias holds multiple certifications from the ISTQB Certification Institute, including the ISTQB Certified Tester Advanced Level Test Manager and the ISTQB Certified Foundation. Mathias also possesses relevant educational qualifications, including a BTS in Electronics and a Baccalauréat Technologique in Electronics.
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