Victoria Clay-Downing

Victoria Headrick is a User Experience Designer with extensive experience in various roles within account management, project management, and business analysis. Currently self-employed since July 2018, Victoria conducts competitive and customer analyses, develops content strategies, tracks usability goals, and creates detailed reports for clients. Prior experience includes serving as an Account Manager at SCORCH from November 2022 to May 2023, where responsibilities involved managing key accounts and orchestrating campaign rollouts. As a Project Manager at Brand Addition and a Business Analyst at The Downing Group LLC, Victoria focused on prioritizing initiatives and implementing business process improvements. Additional experience as a Client Services Manager at LOFT BY ANN TAYLOR and as an Administrative Assistant at Hardknock K-12 Learning Center further complements a varied professional background. Currently pursuing a Master of Business Administration with a focus on Digital Communication and Media/Multimedia at Webster University, Victoria also holds a Bachelor of Arts in Psychology from the University of Missouri-Saint Louis.