Nicholas Harney

Nicholas Harney is a Telecommunications Engineer currently employed at ScriptPro since May 2022, bringing extensive experience in telecommunications and workforce management. Prior to this role, Nicholas served as a Telecom Administrator at Granger Medical Clinic from November 2016 to May 2022, and as a Telecommunications Engineer at Verizon from June 2014 to November 2016. Additionally, Nicholas worked at Xerox from January 2011 to July 2014, initially as a Workforce Management Manager overseeing 300+ representatives and later as a Workforce Management Analyst utilizing IEX and Avaya CMS for schedule and real-time management.