Luis Marcano-Serrano

Luis Marcano-Serrano is a skilled professional with extensive experience in customer relationship management and technical support. Currently serving as a Customer Relationship Executive at SD Worx UK & Ireland since August 2019, responsibilities include refining service processes and assisting customers with various communications. Prior roles include Technical Support Representative Tier 2 and Tier 1 at PTW, Rehabilitation Assistant at Swanborough House, Purchasing Executive at Mascomo SL, Sales Executive at SOBRE2RUEDAS BICIMENSAJEROS MÁLAGA, and Financial Consultant at StateTrust Investments. Additionally, experience encompasses credit management and administration as an Independent Letting Administrator and Executive Business Consultant at Banco Mercantil. Luis holds a Master's degree in Business, Management, Marketing, and Related Support Services from Universidad de Málaga and a Bachelor of Applied Science in Economics from Universidad Central de Venezuela.