Lorela Gjeci is an experienced professional with a strong background in project management, marketing, and customer experience. Currently serving as a Project Manager at SDA Albania by Protik since October 2022, Lorela maintains project backlogs, analyzes project statuses, and facilitates communication between clients and vendors. Previous roles include Sales and Marketing Specialist at FMT GROUP sh.p.k, where Lorela developed comprehensive marketing strategies, and Marketing Specialist at Globe Albania, focused on customer retention and social media content creation. As a Customer Experience Manager at Balfin Group, Lorela contributed to strategic planning and market research while enhancing the company's social media presence. Lorela's career began at Vodafone as a Business Sales Partner and included earlier project management experience at AT Consulting. Lorela holds a Master of Science in Industrial and Organizational Psychology and a Bachelor's degree in Psychology from the University of Tirana.
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