Blake Thompson possesses extensive experience in customer support and operations, currently serving as Senior Manager for Global Contact Center Operations and Self Service at Seagate Technology since January 2019. Prior to this role, Blake Thompson held various positions at Sage from April 2011 to January 2019, including Customer Support Director, Customer Support Manager, and E-Services Analyst. This diverse background highlights a strong expertise in managing customer support teams and implementing self-service solutions.
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