Kaina Santana

Kaina Santana, M.A., possesses a strong background in relationship management and client support, evidenced by a successful tenure as Relationship Manager and Account Manager at co:census, where Kaina achieved an 85% or greater renewal rate through strategic account management. Previous experience includes a position as Us in Technology Mentee, focusing on SaaS knowledge and skills development in sales and organization. As an English Teacher and Lead Teacher at the Department for Education, Kaina excelled in building meaningful connections with students and addressing their academic and emotional needs. Kaina's earlier role as Conference Service Supervisor at Manhattan College involved strategic coordination and collaboration that significantly improved client return rates. Kaina began a career in retail as a Commission Sales Associate at Foot Locker, fostering a competitive and motivated sales environment. Kaina holds a Master's degree in Special Education and Teaching along with a Bachelor's degree in Secondary Education and Teaching, both from Manhattan College.