Brendan C.

Brendan C. has a diverse work experience in various roles. Brendan started their career as an Education Advisor at The Open University in 2015. Brendan then worked as a Customer Success Manager at Myagi, where they improved response time for users. Brendan also worked as a Customer Advisor - Technical Support at AQA, assisting teachers and resolving software issues. Brendan then joined Vodafone as a Customer Service advisor, exceeding KPIs and bonus targets. Brendan later joined PayStream as a Customer Care representative, handling payroll issues and resolving customer complaints. Brendan also worked as an SEO intern at TCBC School Tours, optimizing the company's website for search engines. Brendan has experience in providing technical support and managing hardware and software issues as an Associate Technical Support Engineer at The Access Group and as a Desktop Support Engineer at Club Systems International Ltd. Brendan also worked as a Software Support Analyst at Personal Audit Systems Ltd, providing technical support for P11D Organiser Software. Brendan's most recent position is as a Product Support Analyst at SeatGeek, where they assist clients with software application support requests and collaborates with development teams.

Brendan C. started their education in 1986 at Northwood Boys High School, where they obtained a Matric Exemption degree in 1991. The subjects they studied during this time included Mathematics, Accounting, Science, Geography, Afrikaans, and English.

In 1993, Brendan obtained a Management Certificate from Damelin Management School, where they studied Human Resource Management, Business, and Marketing.

In 1998, Brendan attended Sitec Training and achieved an NVQ Level 2 degree in Microsoft Office Applications.

From 2001 to 2005, Brendan pursued a BSc (Hons) degree in Business and Information Systems from The University of Salford.

In 2013, Brendan expanded their knowledge in analytics and attended various courses offered by Google Analytics Academy. Brendan obtained certificates in Digital Analytics Fundamentals and Ecommerce Analytics - From Data to Decisions. Additionally, Brendan completed a course on Mobile App Analytics Fundamentals that same year.

Brendan continued to enhance their digital marketing skills by obtaining a Google Squared Online Certificate in Digital Marketing from Squared Online in 2015.

In 2014, Brendan obtained the Google Analytics Platform Principles certificate.

To further enhance their skills, Brendan pursued a Professional Scrum Master (PSM 1) Certificate through self-education in 2023.

Apart from their educational degrees and certificates, Brendan also achieved additional certifications, such as the Google Squared Digital Marketing certificate from Squared Online - a Google / HLC Partnership in February 2014, and the IPA Diagonal Thinking Certificate from IPA in October 2013. Additionally, Brendan has a Google Analytics Academy certification from Google. Specific dates for the latter two certificates are not provided.