Monica A.

Monica A. has extensive experience in the hospitality and sales sectors, currently holding the position of Senior Sales Production Team Lead at Secret Escapes since March 2017. Monica's career encompasses various roles, including Sales Production Coordinator and Sales Support Executive, with prior experience at GTA as an FIT Operations Executive and Reservations Executive. Earlier work includes a tenure at Shangri-La Hotels and Resorts as a Telephone Operator and a brief role as a Hotel Receptionist at Reception Academy. Monica also spent several years at Danese Yacht Service, beginning as a Front Office Agent and advancing to Front Office Manager, where responsibilities included quality auditing and customer service. Educational qualifications include an A Level in Business and Economics from Istituto Tecnico Commerciale "Nicola Valzani."