Sonny G.

Sonny G. has a diverse range of work experience spanning over 15 years. Sonny began their career as a Technical Support Professional at SYKES, where they ensured network connectivity and resolved complex technical issues for clients. Sonny then joined TTEC as an Escalation Technical Specialist, specializing in resolving escalated DSL difficulties and enhancing service delivery. Sonny then transitioned to Siemens as a Service Desk Analyst L2, where they provided technical support to the insurance department, improving customer happiness and streamlining procedures. At Tata Consultancy Services, they served as a Systems Engineer, focusing on transforming call center technologies to enhance operational efficiency. Sonny then joined Accenture as a Network Design and Implementation Engineer, successfully managing and optimizing Cisco and Juniper switches and routers. Sonny'sroles included seamless vendor takeovers, site transformations, and efficient bandwidth upgrades/downgrades. Sonny's next role was at Concentrix as a Network Operations Engineer, where they played a pivotal role in ensuring the optimal performance and reliability of wireless networks globally. Currently, they are a Cyber Security Analyst at SecureOps, specializing in triage analysis, incident remediation, and escalation. Sonny has experience working with various tools and technologies such as Splunk, Crowdstrike, Fireeye DoD, Darktrace, Taegis, Mimecast, Jira, and Sentinel.

Sonny G. has a Bachelor of Science degree in Information Technology from AMA University. Sonny obtained this degree, although the start and end years are not specified. In terms of additional certifications, Sonny G. has achieved the following:

1. CompTIA CySA+ ce Certification from CompTIA in March 2023.

2. Certified in Cybersecurity (CC) from (ISC)² in November 2022.

3. Microsoft Certified: Azure AI Fundamentals from Microsoft in June 2023.

4. Microsoft Certified: Azure Fundamentals from Microsoft in December 2022.

5. Microsoft Certified: Security, Compliance, and Identity Fundamentals from Microsoft in December 2022.

6. NSE 1 Network Security Associate from Fortinet in November 2021.

7. NSE 2 Network Security Associate from Fortinet in January 2022.

8. NSE 3 Network Security Associate from Fortinet in October 2022.

9. Cisco Certified Network Associate Routing and Switching (CCNA) from Cisco in August 2014.