Melissa Irving

Melissa Irving is an experienced ServiceNow Systems Administrator at CareWorks Tech since February 2016, demonstrating proficiency in overseeing system operations. Prior roles include National Accounts Coordinator at The Brickman Group and Service Delivery Manager at PCM, where responsibilities encompassed managing client needs, training new analysts, and coordinating implementation processes. Earlier experience includes positions as Implementation and Training Coordinator, Application Support Specialist at Cornerstone Information Systems, and Technical Support Analyst at Dell, showcasing a strong background in technical support and customer service. Melissa holds a degree from Western Kentucky University and has additional education from Union Commonwealth University.