Taiji Mckinney

Taiji McKinney has a strong background in customer service and sales. They started their career at Target in 2013 as a Sales Associate, where they managed customer service inquiries, handled various department responsibilities, and played a role in enhancing store efficiency through price changes and inventory control. In 2017, they joined AT&T Authorized Retailer- CellularWorld as a Customer Service Associate, providing technical advice to customers, merchandising accessories, and achieving sales metrics. They also worked at AT&T as a Customer Service Consultant, where they assisted customers with mobile phones and tablets, consistently achieved sales goals, and attained Business Expert status. Currently, Taiji is employed at Seesaw Learning as a Customer Success Manager, leveraging their customer service skills to ensure customers' success with the company's products and services.

Taiji McKinney completed an Associate's degree in Science, General from Solano Community College, spanning from 2018 to 2021. In addition to their academic pursuits, McKinney obtained several certifications from LinkedIn in early 2021, including "Writing Customer Service Emails," "Customer Success Management Fundamentals," "Improving Your Listening Skills," and "Onboarding and Adoption Best Practices for Customer Success Management." These certifications indicate a commitment to professional development and acquiring relevant skills in the field.