Raphael Rattray-Morris

Raphael Rattray-Morris, SSGB, is a seasoned professional with extensive experience in customer service management and talent acquisition. Currently serving as Customer Service Manager at Segpay since August 2020, Raphael supervises a customer service team, manages tier two operations, focuses on customer satisfaction, and develops call center policies. Previous roles include Talent Acquisition Specialist at WorkSquare, where networking and candidate development were prioritized, and Talent Acquisition Sourcing Specialist/Brand Ambassador at Sitel, where Raphael led the recruiting life cycle and implemented sourcing strategies. Additional experience encompasses a Senior Recruiting Manager/Human Resources Business Partner role at Randstad USA, as well as management positions at T-Mobile, 4 Media Online, and Motorola Mobility. Raphael holds dual Bachelor's degrees in Marketing and Business Administration from Florida Atlantic University.