Shaundrea Bowen Kee

Shaundrea Bowen-Kee is a skilled social media and user support specialist with diverse experience in the digital marketing and customer service sectors. Currently serving as a Social Media Specialist at Self Financial, Inc. since April 2022, Shaundrea previously worked at TikTok from October 2020 to June 2022 as a User Support Specialist, where effective communication and user account troubleshooting were key responsibilities. Additionally, Shaundrea held the position of Social Media Community Manager at kanti, achieving a 20% increase in web traffic and engagement in a three-month contract, and contributed to enhancing employee engagement at Bristol West Insurance Group as a Customer Quality Associate. Shaundrea's academic background includes a Master's degree in Public Relations, Advertising, and Applied Communication from the University of Florida, as well as further studies in Marriage and Family Therapy/Counseling and Psychology.